Shipping & Delivery
Zero Hidden Fees. Professional Global Distribution.
At **JerseyGool**, we believe in total transparency. When you shop for official kits and original designs, the price you see on the product page is the final price you pay. Managed by **RETAIL DEFEND LIMITED**, we handle the complexities of international logistics so you can focus on the game.
The JerseyGool Transparency Promise
1. Global Transit Estimates
| Regional Market | Shipping Cost | Customs & Taxes | Delivery Time |
|---|---|---|---|
| United Kingdom | FREE | PAID | 3 – 7 Business Days |
| Europe & North America | FREE | PAID | 9 – 12 Business Days |
| Asia & Africa | FREE | PAID | 12 – 20 Business Days |
2. Fulfillment & Handling
Every order is processed through our UK administrative hub within **1 – 3 business days**. To maintain the high standards of our partners like Nike and Adidas, our team conducts a rigorous quality check before any gear is cleared for dispatch. Once verified, your order is shipped via our secure carrier network (DHL, FedEx, or Royal Mail).
3. Duty & Tax Management
For our international community, we have removed the stress of importing goods:
- DDP (Delivered Duty Paid): We ship all international orders on a DDP basis. This means JerseyGool prepays all applicable import duties, VAT, and local taxes.
- Door-to-Door Service: Your package will be delivered directly to your address with no additional payment required to the courier or customs authorities.
4. Insured Tracking
Total transparency extends to your delivery. You will receive a tracking number via email as soon as your order is dispatched. This allows you to monitor your gear’s journey with full insurance coverage from our facility to your hands.
5. Assistance & Claims
If you encounter any issues with your delivery or are contacted by a courier regarding fees, please contact us immediately at our support desk. We will resolve any logistical hurdles on your behalf.
228 Connaught Road, Brookwood, Woking, Surrey, GU24 0AH
Company Number: 15896260
