Manchester City Puma 2024/25 Pre-Match Jersey - Black

At jerseygool.com, we’re dedicated to getting your order to you quickly, securely, and efficiently—no matter where you are in the world.

📦 Shipping Overview

• Shipping Cost: Free worldwide shipping on all orders.

• Processing: Orders are processed within 2 business days (UK TIME).

• Tracking: You’ll receive a tracking number once your order ships.

• Delivery Partners: We partner with top carriers like Royal Mail/Parcelforce, Evri (formerly Hermes), DPD/GLS, DHL, UPS, FedEx, and USPS, ensuring reliable delivery globally.

🌍 Estimated Delivery Times

🕐 Order Processing Time

• Orders ship within 2 business days after payment confirmation.

• Orders placed on weekends or public holidays ship the next working day.

🚫 Undeliverable Packages

If a package is returned due to incorrect address, refusal, or failed attempts, we’ll contact you to reship or refund (excluding shipping costs, if applicable).

📨 Lost or Delayed Shipments

If your order hasn’t arrived within the estimated timeframe, email us at support@jerseygool.com. We’ll investigate and ensure you're taken care of.

⚠️ Customs, Duties & Taxes

• Shipments to the EU over €150 incur import VAT/duties; customers are responsible unless you opt for Delivered Duty Paid (DDP) at checkout.

• Couriers like DHL, UPS, FedEx often pre-pay duties and bill on delivery, with possible brokerage fees.

🚚 Carrier Highlights

• Evri (formerly Hermes UK): With its tie-up with DHL eCommerce, expect faster cross-border delivery across Europe. 

• DHL Express: Often the fastest for international shipping—1–3 days worldwide. 

• FedEx & UPS: Reliable 1–3 day express services globally; FedEx economy and USPS offer affordable slower options.

🌐 Shipping From

• UK‑based stock ships from London, UK.

• US‑based stock ships from NY/New Jersey.

• We always assign the fastest shipping origin.

🕊️ Why Choose Us?

• Free global shipping

• Fast processing (2 days)

• Reliable tracking & partnerships

• Multiple delivery options tailored to your region

❓ Questions?

For special requests, bulk shipments, or delivery assistance, contact our GDPR‑compliant support team:
📧 support@jerseygool.com

At our store, we prioritize your safety and security. Here's how we ensure a secure shopping experience:

1. Secure Transactions: We use advanced encryption to protect your personal and payment information, ensuring it is safely transmitted and safeguarded.

2. Trusted Payment Gateways: Our store integrates with trusted payment gateways, ensuring your transactions are processed securely and efficiently.

3. Data Privacy: Your privacy is our top priority. We follow strict data protection policies to keep your personal information confidential and secure.

4. Secure Platform: Shopify provides robust security features and continuous monitoring against vulnerabilities, ensuring a safe shopping environment.

5. Verified Merchants: We are a verified merchant on Shopify, committed to providing authentic and high-quality products.

6. Transparent Policies: Our clear return, refund, and shipping policies provide peace of mind, knowing we stand behind our products.

7. Customer Support: Our dedicated customer support team is ready to assist with any concerns or questions you may have.

✅ 100% Authentic Jersey Guarantee

At jerseygool.com, we’re committed to offering only official and fully licensed soccer jerseys — no replicas, no imitations, no exceptions.

🔒 Why You Can Trust Us

We partner only with authorized distributors, including Fanatics, one of the world’s most trusted suppliers of licensed sportswear. Every product we sell is sourced directly from official brand networks like:

• Nike

• Adidas

• Puma

• New Balance

• and other verified brand partners

Our purchase records and invoices from Fanatics confirm the authenticity of all items sold.

🧵 What Makes Our Jerseys Genuine?

Every jersey you receive will include:

✔️ Original manufacturer tags
✔️ Authentic logos and embroidery
✔️ Accurate team detailing and player printing
✔️ Official product codes and labels

We never deal in unofficial or counterfeit goods. Our jerseys are the same quality that fans wear in the stadium and athletes wear on the field.

💬 Transparency & Customer Commitment

We understand how important trust is when shopping online. That’s why we back every order with our Authenticity Guarantee — if you ever receive an item that you believe is not original, contact us immediately. We'll investigate and offer a replacement or full refund.

📞 Still Have Questions?

Contact our support team at support@jerseygool.com — we’ll be happy to provide proof of sourcing or answer any concerns.

🏆 Your Trust Is Our Priority

Jersey Gool is more than a store — it's a promise. A promise that what you see is what you get: real jerseys, real teams, real pride.