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FREE SHIPPING
We are glad to bring our customers
great value and service. That’s why we provide free shipping from our
warehouses in London.
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
Processing Time: 1- 2 Days
Delivery Time: Europe, United States, Canada, Australia: 6 – 8 Business days.
TRACKING INFORMATION
You
will receive an email with a tracking number once your order is shipped
but sometimes due to free shipping tracking is not available. For
logistical reasons, items in the same purchase may be sent in separate
packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To start a return, you can contact us at support@woknives.com Or Please
note that returns will need to be sent to the following address: 71-75, Shelton Street, London, Greater London, WC2H 9JQ, UNITED KINGDOM.
If
your return is accepted, we’ll send you a return shipping label, as
well as instructions on how and where to send your package. Items sent
back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Support@woknives.com.
Damages and issues
Please inspect your order
upon reception and contact us immediately if the item is defective,
damaged or if you receive the wrong item, so that we can evaluate the
issue and make it right.
Exchanges
The fastest way to ensure you get what
you want is to return the item you have, and once the return is
accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received
and inspected your return, and let you know if the refund was approved
or not. If approved, you’ll be automatically refunded on your original
payment method within 10 business days. Please remember it can take some
time for your bank or credit card company to process and post the
refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@woknives.com.
At jerseygool.com, we're committed to providing you with a seamless shopping experience, from ordering to delivery. Please read our Shipping & Delivery Policy to understand how we handle the shipping of your jerseys.
Free Worldwide Shipping
We're delighted to offer free shipping for all our customers worldwide. Whether you're cheering for your favorite team from New York, London, or Sydney, we've got you covered. No additional shipping charges will apply.
Order Processing
After you place your order, our dedicated team will start processing it within 2-4 business days. During this time, we ensure that your selected jerseys meet our quality standards and are prepared for shipping.
Delivery Time
Standard Delivery: Your jerseys will be delivered to your doorstep within 7-10 business days from the date of order processing. Please note that delivery times may vary based on your location and local postal services.
Order Tracking
We understand the excitement of waiting for your new jersey to arrive. As soon as your order is shipped, we will provide you with a tracking number. You can use this number to monitor the progress of your delivery and estimate its arrival.
Questions or Concerns
If you have any questions or concerns about our Shipping & Delivery Policy, please don't hesitate to contact our customer support team. We're here to assist you and ensure you have a smooth and enjoyable shopping experience.
Note: Please keep in mind that delivery times may be affected by unforeseen circumstances, such as natural disasters or global events. We strive to keep you updated on any potential delays and appreciate your understanding.
Thank you for choosing jerseygool.com for your jersey needs. We look forward to serving you with the best products and service.
At jerseygool.com, we understand that situations may arise where you need to cancel an order or return a product. Please read our Refund & Returns Policy to understand our guidelines.
Order Cancellation
You can cancel your order within 12 hours of placing it. If you decide to cancel your order within this timeframe, please contact our customer support team immediately to process the cancellation.
30-Day Return Policy
We want you to be completely satisfied with your purchase from jerseygool.com. If, for any reason, you are not entirely happy with your order, you have up to 30 days from the date of delivery to initiate a return for eligible items. This allows you to thoroughly inspect and try on your jersey to ensure it meets your expectations.
5-Day Refund Process
Once we receive your returned item, we will process your refund within 5 business days. Refunds will be issued to the original payment method you used during your purchase.
Return Eligibility
To be eligible for a return, your item must be in the same condition as when you received it. It should be unworn, unwashed, and in its original packaging with all tags attached.
Return Shipping
If you need to return an item, you will be responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.
Exchanges
We currently do not offer direct exchanges. If you need a different size or product, please initiate a return and place a new order for the item you want.
Questions or Concerns
If you have any questions or concerns regarding our Refund & Returns Policy, please reach out to our customer support team. We're here to assist you and ensure your shopping experience is as smooth as possible.
Note: Please keep in mind that we strive to process refunds as quickly as possible, but the time it takes for the refund to reflect in your account may vary depending on your payment provider.
Thank you for choosing jerseygool.com, and we look forward to providing you with the best products and service.
Buy with confidence using the world’s most popular and secure payment methods
Our Buyer Protection covers your purchase from click to delivery
Our store operates worldwide and you can enjoy free delivery of all orders
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